The social sector would be vastly more productive if many more nonprofits [measured] their performance.” Two masterful books explain how: David Hunters Working Hard & Working Well, and Bob Pennas The Nonprofit Outcomes Toolbox.
If Mr. Morinos book is the passionate call to arms for the importance of performance assessment for nonprofits, Mr. Hunters is the battle plan. He walks nonprofit leaders step by step through what it takes to drive performance. It is a powerfully clarifying and helpful bookand makes clear just how difficult the work of ‘nonprofit performance management’ is.
The book provides us with the next steps and a picture of the path we have to take to become a performance measurement-managed non-profit organization… I appreciate that VPP is trying to get all non-profits to aspire to this level of performance. Our country and our sector needs this work!
[David Hunter’s] chapter on How to Get Started: Four Days of Intense Introspection using the framework of a theory of change is outstanding and gives you something tangible to work with… I think that the Hunter book makes a quantum leap beyond [Mario] Morinos book to actually show you how to implement these principles. There is also an excellent summary that puts performance management in context, and shows how the federal government and others have been promoting these concepts for a number of years regarding federal government programs and non-profit programs and services.
“David Hunter facilitated our board and staff through our own theory of change workshop, which resulted in a major strategic shift, as well as the institution of a performance management system for the foundation itself. We will soon be having him do theory of change workshops, like the ones described in his book Working Hard—and Working Well, for our newly selected grantees…. He has taught us that in the quest to produce measurable social value, no one should be off the hook, and that definitely includes funders.”
David Hunter’s blueprint for linking accountability with sustainability is a must-read for leaders, mid-level managers, and front-line staff. Hunters philosophy on the theory of change can help social-sector organizations bridge the gap between idealism and strategy to operations and logistics.
David helped us get better at what we do so that we can be worthy of the young people we have the privilege of serving. Working Hardand Working Well captures the passion and integrity of Davids approach. It will become an indispensable must-read resource in the social sector.
I regard David Hunter as one of the most serious and thoughtful people working to improve the social sector. His unique theory-of-change workshops have helped many organizations transform themselves into high-performing agencies that deliver outcomes to service recipients as intendedmeasurably, reliably, and sustainably.
David Hunter draws upon his extraordinary experience to present a thoughtful, compelling case for the importance of performance management as well as a practical guide for how to implement effective processes in real-life settings.
“To read this book is to hope that all human services organizations, and those that fund them, would embrace its recommendations—and to wonder how many millions of people’s lives would be improved, even saved, if they did.”