Following are some of the best materials we have found on continuous improvement. If you have additional materials to suggest, please let us know.
John Toussaint, MD, ASQ Healthcare Quality Supplement, January 2009
The use of unblinded physician performance data in a non-blaming environment can have dramatic effects on quality.
Rick Wartzman, Time blog post, October 2013
Lean management principles, originally developed by Toyota, come to healthcare and create a system that pays for value rather than volume.
Management consultants, planners, executive coaches, evaluators, software and services firms, and other providers will find the suite of Leap of Reason materials and its message of high performance relevant to their market education, consultative sell, delivery of services, and client support efforts for their nonprofit and public sector clients.
Leap of Reason, although initially directed at and written for nonprofit organizations, is equally applicable to the challenges facing federal, state and municipal government agencies as they seek to do more with less and improve the social impact of their efforts through their own services or those done through grant and contract programs. As federal agencies incorporate the Executive Branch’s directive to include information about how they plan to evaluate the effectiveness of their programs and link their disbursements to evidence, the materials have even greater relevance.
The suite of Leap of Reason materials provides informative and provocative material that helps nonprofit boards, management, and staff 1) better understand and start to prepare for the forces changing the social sector; 2) facilitate board and/or staff planning sessions; 3) contribute to leadership and professional staff development, and 4) take important steps toward becoming a high-performance organization.
Leap for Boards provides informative and provocative material for boards and leadership teams. While the package is useful on an individual basis, it directed at organizations and helping them prepare for and sharpen the focus of board retreats, strategic planning efforts, visioning sessions, and even self-assessment or introspection exercises.
A framework for managing to outcomes that you can use to evolve to the practice of managing to outcomes.
An excerpt from Leap of Reason that provides a directory of articles, reports, books, and tools that amplify key themes of the book and will help you take the leap toward greater mission effectiveness.