“When youth workers are frustrated with data entry … I always try to bring it back to what’s important to them.”
Sotun Krouch, Roca, Inc.
When youth workers are frustrated with the data entry, I always try to bring it back to what's important to them. And young people are important to them, and that's where their heart lies. That's why they want to do this job. But we have a great sense of accountability for these young people. So this is why we're doing it. Because we are accountable for keeping young people out of jail, keeping them alive. And in order for us to know if we are doing a good job or not, we need this information.