“‘The Performance Imperative’ will be required reading for my evaluation course at Washington University as well as shared with our grantees, volunteers, partners, and other United Ways throughout the country.”

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“I’m presenting ‘The Performance Imperative’ to the Governor’s transition team to set a higher standard for how nonprofits partner with government.”

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“We’re using ‘The Performance Imperative’ as an internal check list to see where we’re nailing it and where we may be falling short.”

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This was one of the best conferences I’ve been to in years… It felt like I was witnessing the birth of the next generation of the social sector. Buoyed by the ability to see the writing on the wall, this group is determined to lead the fundamental, and critical, shift towards a more effective sector.

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“Managing to outcomes is not about simply counting things or gathering information. And it is not about satisfying funders. It is an internal effort aimed at figuring out what works and what doesn’t, so that the organization can provide the best possible services to its clients”

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“You have to have undying passion for the population you’re serving. We can spend time patting ourselves on the back for the 85 percent of the kids who are doing really well in our program. But we need to be as concerned about the 15 percent who aren’t succeeding and learn how we can improve…

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“Through a process of self-reflection, our board members asked themselves fundamental questions: How can we improve? How can we make a greater impact?”

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“The social sector would be vastly more productive if many more nonprofits [measured] their performance.” Two masterful books explain how: David Hunter’s Working Hard & Working Well, and Bob Penna’s The Nonprofit Outcomes Toolbox.”

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“If Mr. Morino’s book is the passionate call to arms for the importance of performance assessment for nonprofits, Mr. Hunter’s is the battle plan. He walks nonprofit leaders step by step through what it takes to drive performance. It is a powerfully clarifying and helpful book—and makes clear just how difficult the work of ‘nonprofit…

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“The book provides us with the next steps and a picture of the path we have to take to become a performance measurement-managed non-profit organization… I appreciate that VPP is trying to get all non-profits to aspire to this level of performance. Our country and our sector needs this work!”

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