“[David Hunter’s] chapter on “How to Get Started: Four Days of Intense Introspection” using the framework of “a theory of change” is outstanding and gives you something tangible to work with… I think that the Hunter book makes a quantum leap beyond [Mario] Morino’s book to actually show you how to implement these principles. There…

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“David Hunter facilitated our board and staff through our own theory of change workshop, which resulted in a major strategic shift, as well as the institution of a performance management system for the foundation itself. We will soon be having him do theory of change workshops, like the ones described in his book Working Hard—and…

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“David Hunter’s blueprint for linking accountability with sustainability is a must-read for leaders, mid-level managers, and front-line staff. Hunter’s philosophy on the ’theory of change’ can help social-sector organizations bridge the gap between idealism and strategy to operations and logistics.”

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“David helped us get better at what we do so that we can be worthy of the young people we have the privilege of serving. Working Hard—and Working Well captures the passion and integrity of David’s approach. It will become an indispensable must-read resource in the social sector.”

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“I regard David Hunter as one of the most serious and thoughtful people working to improve the social sector. His unique theory-of-change workshops have helped many organizations transform themselves into high-performing agencies that deliver outcomes to service recipients as intended—measurably, reliably, and sustainably.”

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“David Hunter draws upon his extraordinary experience to present a thoughtful, compelling case for the importance of performance management as well as a practical guide for how to implement effective processes in real-life settings.”

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“To read this book is to hope that all human services organizations, and those that fund them, would embrace its recommendations—and to wonder how many millions of people’s lives would be improved, even saved, if they did.”

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