New Models are Overrated
You probably didnt expect to get an email from me with a title like this, given my penchant for breaking the mold. But Ive become increasingly frustrated with the many conversations in our sector that celebrate wonderful new models or reforms but ignore what it really takes to bring new ideas to fruition: the talent, values, courage, and execution capabilities of leaders.
In my most recent column, Ill Take Great People Over Great Models Any Day, I rant and rave on this topic. I ask, When are we going to realize that were doing the equivalent of valuing recipes over great chefs, syllabi over inspiring teachers, Xs and Os over star athletes? And to help provide a corrective, I offer six Talent Principles that have served me well over the years.
I encourage you to read the column and join me in putting our collective emphasis back where it belongson recruiting, developing, and retaining the leaders we need to take a sector-wide leap of reason.
And now, here are some brief updates from around the Leap of Reason community (including, we just learned, Pakistan):
- Interest from faith-based institutions around the country in Leaps messages of high-performance culture has delighted our team. Owing to my affiliation with Saint Joseph Academy, one of the 28 ministries of the Congregation of Saint Joseph(CSJ), Ive had the privilege of meeting some of CSJs national leadership and Ive been taken aback by their courage and willingness to look objectively at their work and find ways to assess their effectiveness. Last week, Isaac Castillo, a Leapessayist and Senior Research Scientist at Child Trends, facilitated a two-and-a-half day Managing to Outcomes workshop for leaders from ministries affiliated with CSJ. Senior leaders, board members, and staff worked together to determine how they can measure outcomes more effectively in their ministries to deliver greater benefits to those they serve. Wouldnt it be fascinating to build on the work of CSJ and the other religious leaders who have expressed interest and see them convene a multi-denominational forum or symposium to explore how they can better know if their work is truly touching their members, congregations, parishioners? Stay tuned.
- This month, I had the privilege of addressing the global trustees of The Nature Conservancy as well as the national leadership of the Foundation Center. It was refreshing to see these two strong organizations looking hard at themselves to respond to the changing times. Most illuminating to me was how both organizations are willing to reexamine their federation leadership structure, an important issue facing many large nonprofits. This falls squarely in the need to rethink and even reinvent how they best fulfill their missions.
- A tip of the hat to uber-blogger Beth Kanter for sharing a great anecdote about building data-informed introspection into an organizations DNA: Meet Bob Filbinand Jeff Bladt who have the job title Data Scientist at DoSomething.Org. They work in partnership with DoSomethings program staff to collect, analyze, and make sense of data…. DoSomething.org does not consider this overhead. Building infrastructure, in-house expertise, and data literacy of all staff is critical to their success so they have invested.
- Sal Khan has just come out with the book The One World Schoolhouse, based on his audacious Khan Academy model and his belief that the way we teach and learn is at a once-in-a-millennium turning point. I have not yet had a chance to read the book, but its at the top of my reading list. I continue to believe that the Khan Academy could be a great model for a John Gardner Performance Academy that would all help nonprofit leaders rethink and reinvent for greater impact.
- I recommend David Bornsteins October 17 New York Times Fixes column, Social Changes Age of Enlightenment. With glass-half-full optimism, Bornstein shares good examples of the ways in which organizations are using data, well-conducted studies, and evidence-based decision making to evaluate and sharpen the effectiveness of social interventions.
- Greg Werkheiser, the managing director of the George Mason Center for Social Entrepreneurship, wrote to tell us that hes using Leap of Reason in the Massive Open Online Course (MOOC) in Social Entrepreneurship hes launching at the end of this month on Udemy. To our knowledge, its the world’s first MOOC on the topic, he said. Ill be referring students to Leap of Reason as a primary tool and integrating some of the free tools into the course materials.
- This month, at a national gathering of all program directors of Covenant Houseaffiliates, the facilitators led the group through exercises derived from Leap of Reason. According to our friend Steve Butz, They took each of the questions you pose around leadership, data, etc. and discuss[ed] what it would take to build a culture of performance management. It was clear the book had an impact on that group.
- Congratulations to Marys Center President and CEO Maria Gomez, a leader I deeply admire, on her recent article in Huffington Post. The article emphasizes theoutcomes Marys Center is achieving for the children and family who come to Marys Center for high-quality health, social, and education services. I am especially proud as Marys Center and Maria are investment partners with Venture Philanthropy Partners.
- James Sandman, the president of the Legal Services Corporation, recently encouraged all 134 executive directors of LSC-funded programs to read Leap of Reason. I havent come across a clearer or more practical explanation of why performance assessment and measuring outcomes are so important for all nonprofits, he said. It emphasizes that this is all about client servicedelivering the best results to the people that nonprofits serve.
Ill wrap up this update with a (nonpartisan) plea to all of the U.S. citizens reading this update: Please dont forget to vote. Your vote matters!
My best,
Mario
Quotes From Leaders Like You
“You’re taking someone else’s money to get into somebody else’s life to try to make a difference. You better be showing you can make a difference!”
“Stories substituting for facts is like fingernails on a chalkboard for me!”
“Any school in the country can do this. And it breaks my heart that we’re not [all] doing this!”
“Every day, you have to say, ’How can we do this more efficiently and more effectively?’ It’s in our DNA.”
“Through a process of self-reflection, our board members asked themselves fundamental questions: How can we improve? How can we make a greater impact?”
“You have to have undying passion for the population you’re serving. We can spend time patting ourselves on the back for the 85 percent of the kids who are doing really well in our program. But we need to be as concerned about the 15 percent who aren’t succeeding and learn how we can improve for them.”
“Managing to outcomes is not about simply counting things or gathering information. And it is not about satisfying funders. It is an internal effort aimed at figuring out what works and what doesn’t, so that the organization can provide the best possible services to its clients”