“[David Hunter’s] chapter on “How to Get Started: Four Days of Intense Introspection” using the framework of “a theory of change” is outstanding and gives you something tangible to work with… I think that the Hunter book makes a quantum leap beyond [Mario] Morino’s book to actually show you how to implement these principles. There is also an excellent summary that puts performance management in context, and shows how the federal government and others have been promoting these concepts for a number of years regarding federal government programs and non-profit programs and services.”

Jim SchuylerExecutive DirectorVirginia Community Action Partnership